Terms of Service

Effective date: September 10, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") are entered into between NOVA BITS STUDIOS LLC, a company incorporated under the laws of Uzbekistan, with registration number 312 245 320 and registered address at 1229-UY, Mustaqillik ko'chasi, Istiqlol MFY, Zafar ("Creostar", "we", "us", "our"), and the business entity that registers for or otherwise uses the Service ("Customer", "you", "your").

By creating an account, clicking "I agree," signing an Order Form, or otherwise accessing or using the Service, you accept these Terms on behalf of Customer and confirm that you have the authority to bind Customer to them. If you do not agree to these Terms, do not use the Service.

2. The Service

Creostar is an AI-powered platform that helps brands and marketing teams ("Customers") find, contact, and negotiate with social media creators for paid integrations, gifting, and collaborations. The Service currently supports TikTok and may be extended to other social platforms over time. Depending on the plan, the Service may include creator discovery and search, AI-driven outreach and follow-up messaging, and AI-generated offers and negotiation support (together, the "AI Features", described further in Section 7).

Some engagements — including pilots — may be governed by a separate order form, statement of work, or similar document agreed in writing between the parties (an "Order Form"). If an Order Form conflicts with these Terms, the Order Form prevails for the matters it specifically addresses.

3. Eligibility and Authorized Users

The Service is intended for business use by companies and other organizations, not for personal, family, or household use. By using the Service you represent that you are at least 18 years old and that you are an employee, contractor, or other representative of Customer, authorized by Customer to use the Service on its behalf ("Authorized User"). Customer is responsible for the acts and omissions of its Authorized Users under these Terms as if they were Customer's own.

4. Accounts and Security

• Customer must provide accurate, current registration information and keep it up to date.
• Customer is responsible for maintaining the confidentiality of login credentials and for all activity that occurs under its account, except to the extent caused by Creostar's own breach of these Terms.
• Customer must notify Creostar promptly at support@creostar.pro of any known or suspected unauthorized use of its account.

5. Third-Party Platform Integrations

To provide the Service, Creostar accesses, collects data from, and interacts with third-party social media platforms, currently TikTok and, in the future, potentially others (each, a "Third-Party Platform").

• Execution Model. Unless otherwise agreed in an Order Form, outreach, communication, and negotiation campaigns are conducted using Creostar's own managed accounts, infrastructure, and automated systems on Third-Party Platforms, acting on Customer's behalf and in accordance with Customer's campaign settings.
• Third-Party Terms Compliance. Customer's use of the Service, as well as the campaigns, materials, and guidelines provided by Customer, must comply with all applicable terms of service, developer policies, and community guidelines of each relevant Third-Party Platform.
• Platform Changes and Disruptions. Third-Party Platforms may change, restrict, or suspend their APIs, features, outreach limits, or accounts at any time without prior notice to Creostar. Creostar will use reasonable efforts to adapt the Service to such changes but is not responsible for any interruption, restriction, suspension, or data loss caused by actions, policies, or restrictions imposed by a Third-Party Platform.
• Platform Restrictions. If a Third-Party Platform restricts, suspends, or blocks an account or feature used to run Customer's campaigns, Creostar's obligation to provide the affected part of the Service is suspended for the duration of that restriction, without liability to Customer.
• Campaign Management. Customer may pause, adjust, or terminate campaigns at any time through the Service dashboard; upon such request, active outreach from Creostar's systems for that campaign will cease, and associated data will be processed as described in our Privacy Policy.

6. Acceptable Use

In using the Service, Customer (including its Authorized Users) must not:

• copy, modify, reverse-engineer, decompile, or attempt to derive the source code, models, or underlying algorithms of the Service;
• use bots, scrapers, or other automated or scripted means to access, extract, or copy data from the Service beyond its intended use;
• resell, sublicense, or redistribute access to the Service, or the creator data obtained through it, to any third party;
• use the Service, or any data obtained through it, to build or support a product that competes with the Service;
• use the Service in a manner that violates applicable anti-spam, telemarketing, consumer-protection, or data-protection law (including the ePrivacy and data-protection rules applicable in Uzbekistan and the EU, and equivalent laws elsewhere);
• send harassing, defamatory, fraudulent, or deceptive messages through the Service, or impersonate Creostar, a Third-Party Platform, or any other person;
• attempt to circumvent usage limits, security measures, or other technical restrictions of the Service; or
• use the Service in any way that could damage, disable, overburden, or impair the Service or any Third-Party Platform's systems.

Creostar may investigate and take appropriate action, including suspension or termination under Section 15, for any use it reasonably believes violates this Section.

7. AI Features and Automated Outreach

The Service uses artificial intelligence to identify relevant creators, generate and send outreach and follow-up messages, and draft negotiation offers on Customer's behalf (the "AI Features"). This Section sets out how responsibility for the AI Features is shared between the parties.

• AI Features are a productivity tool. Their outputs — including messages, offers, valuations, and recommendations — are generated automatically and may contain errors, omissions, or content that does not fully reflect Customer's intent, brand guidelines, or commercial terms.
• By using the AI Features, Customer authorizes Creostar to generate and send communications to creators using Customer's brand identity and on Customer's behalf. Customer remains fully responsible for all messages sent and offers made through the Service, as if Customer had sent or made them itself.
• Customer is responsible for configuring the Service (including any available templates, guardrails, or approval settings) and for reviewing AI-generated outputs to the extent Customer considers necessary before relying on them commercially.
• Creostar does not guarantee any particular outcome, including response rates, the number of deals closed, the accuracy of any pricing or valuation estimate, or the availability of any specific creator. Any performance figures referenced in our marketing materials (for example, response-rate or speed comparisons) are historical averages and not a commitment for any individual campaign.
• Creostar is not a party to, and has no liability for, any agreement, dispute, or miscommunication between Customer and a creator arising from AI-generated communications, except to the extent caused by Creostar's own breach of these Terms.

8. Subscription Plans, Fees and Payment

8.1 Plans and Fees. Fees for the Service are as shown on our pricing page at creostar.pro/pricing at the time of purchase, or as set out in a signed Order Form, and are exclusive of applicable taxes unless stated otherwise.

8.2 Billing. Self-serve subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at checkout) through our payment processors. Subscriptions purchased through an Order Form are invoiced on the terms stated in that Order Form (for example, net 14 or net 30 days).

8.3 Auto-Renewal. Subscriptions renew automatically for successive periods equal to the expired term unless cancelled before the end of the then-current billing period. The price and billing interval that will apply are shown clearly at checkout before Customer subscribes, and again on each invoice or receipt.

8.4 Cancellation. Customer may cancel its subscription at any time from its account dashboard, effective at the end of the current billing period, and will keep access until then. For self-serve plans, cancelling requires no phone call, email, or support ticket — it is designed to be at least as easy as subscribing.

8.5 Refunds. Except where required by applicable law, fees already paid are non-refundable, including for partial billing periods, downgrades, or unused capacity. Where a refund or credit is owed under this Section or applicable law, it will be issued to the original payment method or as an account credit.

8.6 Late Payment; Suspension. For invoice-based subscriptions, undisputed amounts unpaid more than 30 days after the due date may accrue interest at 1.5% per month (or the maximum rate permitted by law) and may result in suspension of access following 7 days' written notice.

8.7 Taxes. Fees are exclusive of VAT and other applicable indirect taxes. Customer is responsible for any other taxes, duties, or levies applicable to its subscription, other than taxes on Creostar's income.

8.8 Price Changes. We may change our fees for future billing periods with at least 30 days' notice by email or in-Service notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new fee.

9. Customer Data and Content

9.1 Ownership. Customer retains all rights in the content it uploads or submits to the Service — for example, brand materials, product information, and campaign briefs — and in the campaign data it generates using the Service ("Customer Content").

9.2 License to Creostar. Customer grants Creostar a limited, worldwide, royalty-free license to host, process, transmit, and display Customer Content solely to provide, maintain, and improve the Service.

9.3 Creator Content. Any content, profile information, or performance metrics belonging to a creator contacted through the Service remains the property of that creator or the relevant Third-Party Platform. Creostar is not a party to any agreement between Customer and a creator and has no liability for creator content, creator disputes, or any defect in the rights Customer obtains from a creator. Customer is solely responsible for obtaining any rights it needs to use a creator's content, for example in a paid integration.

9.4 Aggregated Data. Creostar may generate and use aggregated, de-identified data derived from use of the Service — for example, benchmark pricing by geography or response-rate statistics — to operate, improve, and market the Service. Aggregated data of this kind does not identify Customer or any individual creator.

9.5 Privacy. Our collection and use of personal data is described in our Privacy Policy at creostar.pro/privacy, which is incorporated into these Terms by reference.

10. Intellectual Property

10.1 Creostar's IP. Creostar and its licensors own all right, title, and interest in and to the Service, including its software, models, algorithms, interfaces, and documentation. Other than the limited right to use the Service as permitted in these Terms, these Terms grant Customer no rights in the Service, by implication or otherwise.

10.2 Feedback. If Customer provides feedback or suggestions about the Service, Creostar may use them without restriction or any obligation to Customer.

10.3 Customer Reference. With Customer's prior written consent, Creostar may identify Customer as a user of the Service (including its name and logo) in Creostar's marketing materials. Customer may withdraw this consent at any time by written notice.

11. Confidentiality

Each party may receive non-public business or technical information about the other party in connection with these Terms ("Confidential Information"). Each party will use at least reasonable care to protect the other's Confidential Information, use it only to perform these Terms, and not disclose it to third parties, except to its own employees or contractors who need to know it and are bound by confidentiality obligations at least as protective, or as required by law or a competent authority (in which case, where legally permitted, it will give the other party prompt notice). Confidential Information does not include information that is or becomes public other than through breach of these Terms, was already known to the receiving party without an obligation of confidentiality, or is independently developed without reference to the disclosing party's Confidential Information. These obligations survive for 3 years after termination of these Terms.

12. Representations, Warranties and Disclaimer

12.1 Mutual Representations. Each party represents that it has full power and authority to enter into these Terms.

12.2 Customer Warranties. Customer represents and warrants that: (a) the person accepting these Terms has authority to bind Customer; (b) the information, brand materials, and campaign content Customer provides through the Service are accurate and do not infringe any third party's rights; (c) it holds any licenses, consents, and authorizations required to run its campaigns and to contact creators through the Service; and (d) it will comply with applicable law, including anti-spam, consumer-protection, and data-protection law, and with each Third-Party Platform's terms, in its use of the Service.

12.3 Disclaimer. Except as expressly stated in these Terms, the Service (including all AI Features) is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that AI outputs will be accurate or complete, or that any Third-Party Platform integration will remain continuously available.

13. Limitation of Liability

Neither party is liable to the other for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, loss of data, or loss of goodwill, arising out of or relating to these Terms, even if advised of the possibility of such damages.

Except for the carve-outs below, Creostar’s total aggregate liability arising out of or relating to these Terms is limited to the total fees paid or payable by Customer to Creostar in the twelve (12) months immediately preceding the event giving rise to the claim.

These limitations do not apply to: Customer's payment obligations under Section 8; indemnification obligations under Section 14; a breach of Section 11 (Confidentiality); or liability that cannot be limited or excluded under applicable law, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

14. Indemnification

14.1 Customer will defend, indemnify, and hold harmless Creostar and its officers, directors, employees, and agents from and against third-party claims, and related damages, costs, and reasonable legal fees, arising from: (a) Customer Content, or any message or offer sent through the Service; (b) Customer's breach of these Terms, applicable law, or a Third-Party Platform's terms; (c) a dispute between Customer and a creator; or (d) Customer's use of creator content without the rights necessary to do so.

15. Term, Suspension and Termination

15.1 Term. These Terms remain in effect for as long as Customer maintains an active subscription or account.

15.2 Termination for Convenience. Customer may terminate its subscription at any time as described in Section 8.4, or on the notice period stated in its Order Form, if applicable.

15.3 Termination for Cause. Either party may terminate these Terms immediately on written notice if the other party materially breaches these Terms and fails to cure the breach within 30 days of receiving notice of it, or becomes insolvent or subject to similar proceedings that are not dismissed within a reasonable time.

15.4 Termination or Suspension by Creostar. Creostar may also suspend or terminate Customer's access immediately, giving notice where reasonably practicable, if: (a) Customer breaches Section 6 (Acceptable Use) or Section 12.2 (Customer Warranties); (b) Customer's use of the Service creates a material risk of harm to Creostar, another customer, or Creostar's relationship with a Third-Party Platform; (c) Creostar is required to do so by law, sanctions, or a competent authority; or (d) undisputed fees remain unpaid more than 30 days after the due date following notice under Section 8.6.

15.5 Effect of Termination. On termination, Customer's right to access the Service ends immediately. Sections 8 (as to amounts already owed), 10, 11, 12, 13, 14, 16, and 17 survive termination of these Terms.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of Uzbekistan, without regard to its conflict-of-law principles.

If a dispute arises out of or in connection with these Terms, the parties will first attempt to resolve it through good-faith negotiation between senior representatives of each party for at least 30 days from the date either party gives written notice of the dispute.

If the dispute is not resolved within that period, the courts of Uzbekistan have exclusive jurisdiction to settle it, and each party submits to that jurisdiction, except that either party may at any time seek urgent interim or injunctive relief from any competent court to protect its rights or prevent irreparable harm.

17. General Provisions

17.1 Changes to These Terms. We may update these Terms from time to time. For material changes, we will give at least 30 days' notice by email or in-Service notice before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms. The current version of these Terms is always available at creostar.pro/terms.

17.2 Assignment. Customer may not assign or transfer these Terms without Creostar's prior written consent. Creostar may assign these Terms to an affiliate, or in connection with a merger, acquisition, or sale of substantially all of its assets, on notice to Customer.

17.3 Force Majeure. Neither party is liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, governmental action, internet or infrastructure failures, or actions taken by a Third-Party Platform, provided the affected party gives the other prompt notice and uses reasonable efforts to mitigate the impact. If such an event continues for more than 60 days, either party may terminate these Terms on 14 days' written notice.

17.4 Relationship of the Parties. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between them.

17.5 Export Control and Sanctions. Customer represents that it is not located in, and will not access or use the Service from, any country or territory subject to comprehensive trade sanctions, and that it is not listed on any applicable restricted-party or denied-persons list.

17.6 Notices. Notices to Creostar should be sent to support@creostar.pro. Notices to Customer will be sent to the email address associated with its account. Notices sent by email are deemed received on the next business day after sending.

17.7 Severability. If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

17.8 Waiver. No failure or delay by either party in exercising any right under these Terms operates as a waiver of that right.

17.9 Entire Agreement. These Terms, together with the Privacy Policy and any applicable Order Form, constitute the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous agreements on that subject. In the event of a conflict, an executed Order Form prevails over these Terms for the matters it specifically addresses.

17.10 Electronic Acceptance. Acceptance of these Terms by clicking "I agree," checking a box, or otherwise using the Service, and any electronically signed Order Form, is valid and binding to the same extent as a handwritten signature.

18. Contact

Questions about these Terms can be sent to support@creostar.pro.